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Download: Performance Management Template



Developing the confidence to address performance issues and plan a constructive feedback session will set you apart as a manager and help your team thrive. This template will help you:

  • Plan and prepare a script for a performance management discussion.
  • Identify core issues you need to address and keep to the point.
  • Be prepared to manage the common responses, such as defensiveness.





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  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.