results in a classroom full of laughter, her training also gets serious
results. She has been developing frontline staff and managers in the
areas of customer service, communication and people management
for over 15 years. Her practical approach enables her to engage
with individuals and draw on their experiences to tailor the course
content to best suit their learning style.
with over 17 years’ experience working with national and international
clients. This has included instructional design and delivery of
customised corporate training and accredited programs on a range
of topics including leadership, project management and customer
Facilitator, and Mindfulness specialist & practitioner. With an extensive
background in business and communication, Jamie works with companies
and individuals to improve performance and effectiveness in leadership,
emotional intelligence, influence, presentation skills and communication.
Jamie’s mindfulness-based stop-smoking book, Quit for Life, was released
through Penguin Books in January 2012. His second book, on emotionally
intelligent communication, is due for publication in 2018.
financial services, automotive, FMCG, consumer durables and consulting.
He holds a Bachelor’s Degree in Business from RMIT University and has
lived and worked in Melbourne, Sydney and Auckland. Adam has a
diverse career history including senior management roles in corporate
sales and client services, operations and product management.
Latterly he has been dedicated to running smaller businesses
including a successful boutique human resources and recruitment
supporting achievement of corporate objectives through leading
edge, innovative and motivational blended learning and
coaching programs. A creative and energetic approach to developing
leadership capability, designing leadership material for face to face
workshops, developing competency matrix's and influencing
organisational culture change and service transformation.
Training with a focus on customisation, design and implementation of
Policies and Procedures, supported with the delivery of comprehensive
training workshops to assist organisations to gainfully incorporate
effective HR practices into their working environment. Rachael has
developed and implemented Performance and Development systems
into a variety of organisations and facilitating training programs for line
managers in the delivery of day-to-day feedback.
a corporate training environment. She has an extensive
background in courseware development and is experienced in the
writing of professional development and accredited course content
including assessment tools. Diane has worked extensively with private
and public sectors and she committed to aligning all performance
improvement initiatives to the strategic direction of the
client’s that she works with.
in training and assessment, coaching, interviewing and facilitation.
He is dedicated to helping organisations, teams and individuals
achieve their potential through effective people management.
Sebastian’s learning interventions focus on leadership and
management development, workplace behaviour, performance
management, career planning, communication, time management
and team building.
Courseware Development and Training Assessment as well as 10 years
experience in Human Resource Management. She was previously the
Human Resources Manager for Sea World Nara Resort. During this time
she developed and facilitated corporate training for Supervisors,
Managers and Senior Managers, as well as other levels of staff.
building solutions that deliver genuine transformation to Australian
businesses has been a driving force behind the successful launch of
Leadership Directions. From her extensive experience managing
people and leading organisations, she has developed a practical
understanding of the challenges Australian leaders and managers face.
experience working within various industries providing Sade
with insight into the operational needs of businesses. Sade is a
strategic thinker and believes that continuous improvement and
process efficiencies are key to maintaining a high functioning and
empowered team that provide quality and successful training
worked with market-leading brands throughout her 13 year career.
Originally from Perth, she studied a Bachelor of Marketing with
Edith Cowan University. Amy uses her creative flair to develop
innovative and strategic brand solutions for print and digital mediums.
As a highly skilled communicator, with strong focus and drive,
she builds effective working relationships at all levels and influences
positive business outcomes with her contagious energy,
professionalism and genuine passion.
administration and professional services for organisations in
Australia and the UK. Her experience working in industries such
as certification, logistics and finance gives her insight into
management and leadership practices, both strategic and
operational. By working closely with her clients to gain insight
into their objectives, people and culture, she can translate a
learning and development solution that is both practical and
relevant. She has clients such as Optus, Shell, RMIT and Dulux
to deliver outcomes based on their business requirements.
Our facilitators are certified in a range of behavioural assessments and tools. These profiles indicate how people are likely to approach a problem, interact with others, and respond to the pace of the environment. The information provided about an individual’s strengths, limitations, communication style and motivators can be highly beneficial for both individuals and their employers.
These include: DISC profile, LPI – Leadership Potential Indicator, EIQ16 – Emotional Intelligence Questionnaire & 360 Feedback Survey
Our understanding of the learning process enables our dedicated learning and development team to go beyond reading from a manual and handing out notes. Participant engagement is paramount to the success of our courses and our teams has vast levels of experience in writing and developing training solutions for a variety of different organisations.
Leadership Directions provides high calibre specialist trainers and facilitators to our clients for every course we deliver. We place a high importance on selecting a facilitator who has relevant training, industry experience and knowledge including real world experience in the topics to ensure the maximum delivery outcomes are achieved. We firmly believes it is important that the facilitators discuss the needs and outcomes required by clients prior to delivery. This provides the facilitator with an overview of the organisational context, values, culture and workplace development objectives.
We like to continue the conversation with our clients. Feedback is sought from participants throughout and training program with a more detailed evaluation report given to our clients at the completion of the project.
We also support attendees in their learning and assist in reinforcing key concepts, by them receiving a series of interactive emails including videos, templates and challenges.
Our course directory is updated regularly and includes a snapshot of all of our courses, including our leadership programs.