A common misconception about leadership is that leaders are there to give advice. But instead of giving employees the answers, leaders should actually be helping them arrive at their own solutions. The best way to help employees to come up with their own solutions is through coaching.
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Performance is not limited to school plays and talent shows. We perform all the time. From asking for a pay rise to interviewing for a job and negotiating with clients, we are constantly performing. Therefore, it makes sense that if we want to excel in moments that matter in life, then we should think like an actor.
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The term ‘growth mindset’ was developed by psychologist Carol Dweck. In recent years, many schools and educators have used Dweck’s theories to inform how they teach students. However, growth mindset can also be used to drive an organisation towards success. What does growth mindset mean? Dweck originally developed the growth mindset concept for individuals.…
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What does it mean to amplify women? Early in Obama’s first term as POTUS, female staffers noticed something important. A male staffer could say something once and be heard, while a woman had to say it three times. To combat this, the women created an “amplification” strategy. Whenever one of the woman made a key…
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We all have a specific communication style, a way in which we interact and exchange information with others. It’s important to understand each communication style, which one you tend towards and what affect they can have on your audience. There are many communication styles used in the workplace. But there are four main styles that…
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From direct reports to supervisors and co-workers, difficult people come in every variety and no workplace is without them. Sometimes you can deal with them through avoidance. But how do you deal with the difficult people you cannot avoid? It’s not you, it’s me You might not like hearing this, but it’s actually more about…
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More employees than ever before work remotely. Experts predict that by 2020, 30% of the workforce will either be freelance, outsourced or remote workers. While the benefits of working from home are clear for employees, the advantages for employers are not always so obvious. So, how can you benefit from a flexible approach that gives your employees the freedom to work from home?
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Trust is the foundation for building strong teams, creating a positive work culture, and producing results. When people don’t trust you, it shows in their behaviour. They double-check your work, they micro-manage you, and they don’t listen to you or take your leadership seriously. Conversely, employees who trust their colleagues and leaders are more likely to be open, honest, empathetic, collaborative and constructive.
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When employees say they want their voices to be heard, what are they really saying? They’re saying they want leaders who will not just hear them, but really listen to them.
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So, what are some ways to manage workplace conflict, so that little problems don’t grow into big ones?
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