The Importance of Understanding your Personality Type in the Workplace

The Importance of Understanding your Personality Type in the Workplace

The Importance of Understanding your Personality Type in the Workplace Related training: Communication Skills for Managers with DISC® – 1 Day Course Humans are the most social beings on earth. But we are also the most selfish. As part of our social/selfish paradox, we are constantly resolving the tensions within ourselves between getting ahead and getting…

Read More
How to deal with argumentative employees

How to deal with argumentative employees

How to deal with argumentative employees Related training: Communication Skills for Managers – 1 Day Course Nearly everyone who has spent time in an office environment has encountered an argumentative employee or co-worker. Someone who feels they’re never at fault, their opinion is always right, and who deal with confrontation or disagreement by becoming argumentative.…

Read More
Challenges faced by new leaders – Leadership Directions Management Training

Challenges faced by new leaders

Challenges faced by new leaders Related training: Emerging Leaders – 2 Day Course Supervision and People Management – 2 Day Course Leadership Skills for Managers – 2 Day Course Many people experience challenges when they become a leader. But what exactly is leadership? Broadly – it’s an influencing process. An influencing process involving imagining future possibilities for the organisation, figuring…

Read More
Leadership is listening – Leadership Directions Management Training

Leadership is listening

Leadership is listening: Eight techniques to help you become a better listener Related courses: Communication Skills for Managers with DISC® – 1 Day Course Leadership Skills for Managers with 360-feedback questionnaire – 2 Day Course Becoming a better listener will certainly help you become a better leader, but it will involve more than just hearing…

Read More
Active listening skills for managers – Leadership Directions Management Training

Active listening skills for managers

Active listening skills for managers Related training: Communication Skills for Managers – 1 Day Course Emerging Leaders – 2 Day Course Coaching in the Workplace – 1 Day Course Difficult Conversations in the Workplace – 1 Day Course Active listening occurs once the listener receives, understands and evaluates the received information before responding. The ability…

Read More
Follow On Instagram
Scroll to top

Browse Our Other Course

  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.