1300 304 787

PO Box 15338
City East QLD 4002
Course Times
Please ensure that you arrive before
8.45am for registration

Full day courses 9.00am–4.30pm

4 hour courses 9.00am–1.00pm


Odyssey Training Centre
Level 1, 60 Edward St Brisbane Australia 4000
Find us in the RACQ Building above Stella Rossa.


Odyssey Training Centre
Level 7, 31 Queen Street Melbourne Australia 3000
Find us in the Challenger building at corner of Flinders Lane.


Karstens Training Centre
Level 1, 111 Harrington Street Sydney Australia 2000
Find us in the Canada building behind Four Seasons.

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  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.