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COURSES Our training and support model is designed to help you embed the skills, knowledge and behaviours you learn back into your real, everyday work life.

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  • Perfecting the art of engaging, motivating and inspiring staff is what separates general management from leadership.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.
  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Today's workplace presents many challenges for leaders and managers, who are required to navigate their teams through ongoing change and ever-increasing workloads and demands from both internal and external clients.
  • 80% of a manager's time is dedicated to improving the performance of a poor performer, with them only accounting for 20% of their team.
  • As a supervisor or manager, it can be difficult to perfect the art of achieving outcomes through other people, in a way that engages and motivates as well. Supervision requires balancing different views and adapting your management style to suit the situation.
  • It’s not enough to recruit a team of people who are technically skilled. To succeed, individuals must understand and value the importance of team dynamics.
  • A team’s unity stems from the common goals its members accept, but its potential to achieve those goals depends on their ability to work together and understand each other. Using DISC® Profile as a pivotal tool, this team building workshop motivates teams to work towards high performance and cohesion.
  • Do you feel like your time is being pulled in different directions, and you are constantly handling interruptions? The good news is there are strategies you can put in place to adapt your existing time management skills to suit your role as a busy manager.

Leadership Courses

Our courses develop management and leadership skills to help you reach your business goals. They are perfect for emerging and established leaders who wish to strive for excellence in everything they do. In our leadership training courses, you will learn critical thinking skills, coaching strategies, task management and emotional intelligence. At the end of the leadership training course, you will not only feel stronger as a leader but will also have the knowledge to ensure your business stands out. We optimise all courses to a high standard and provide valuable leadership skills for managers, executives and those new to leadership roles. We have experience working with multiple sectors and know what it takes for a business to succeed in a specific market.


Our focus is on leadership and success. That’s why we offer many excellent courses that aim for maximum impact. With a diverse offering of courses, we offer relevant tactics and strategies for a variety of businesses. We always see the potential for more education and learning in our clients, and that’s why our courses are relevant, informative and achieve positive results.


Whether you are dealing with customers or are managing a team, we will discover leadership solutions for you. Our Leading Customer Service course will improve any operation that deals directly with customers. Satisfy your clients today with our results-driven courses.


We also offer valuable insight into managing workers and staff, such as through our successful management training Change Management course. We prepare business leaders with the crucial tools they need to manage unexpected change and offer practical tips to prosper when faced with adversity. At Leadership Directions, we believe in high-quality work. That’s why we have developed a course for Team Building With Emotional Intelligence. This course focuses on human communication and team building, two things we value.


Our courses are thorough and in-depth. After completing one of our courses you’ll emerge as a strong manager of groups and individuals.


As staff look to you for guidance, you will inspire them to boost their results.


Prepare your business for the challenges in the modern world with our courses. We pride ourselves on our mastery, and we are excited to bring that expertise to you.


Interested in taking your business to the next level? Enquire today about our many course offerings. We create them with an understanding of the contemporary challenges a business faces. We understand that you’ve worked hard as a leader. Yet often, businesses need special expertise to reach the goals they want to accomplish.


That’s where we come in.


We offer valuable direction to give anyone who is in a management role a competitive advantage. Our innovative courses are ideal for ambitious businesses. We understand the commitment it takes to run a successful company and with our guidance, you can achieve the business results you want.


At Leadership Directions, we are here to help you and your business succeed. The next move is yours. Are you ready to excel in management?

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