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  • As a manager, it inevitable that you will need to have conversations you would rather not. Why are these so hard to have?
  • Do you feel like your time is being pulled in different directions, and you are constantly handling interruptions? The good news is there are strategies you can put in place to adapt your existing time management skills to suit your role as a busy manager.
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  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.