7 Things Resilient Staff do Differently

Resilient leadership comes from greater mindfulness and is found in individuals who understand their reactions and coping mechanisms.

As a leader, you know how important it is for you to have resilience, but do you know how important it is for your staff to be resilient too? Here are seven things resilient employees do differently that you, as a leader, should look out for and nurture:

1.      Develop high-quality relationships.

One key characteristic of resilience is high-quality relationships. The most resilient individuals surround themselves with the right people, people they know they can reach out to for help. Resilient staff are the ones you see asking for help instead of struggling through a problem on their own.

2.      Manage stress and avoid burnout.

A critical part of resilience is self-care and recovery, which means taking the time to re-fuel the tank. If your employee is asking for mental health days, take it as a positive. It means that they are managing their stress to avoid burnout.

3.      Consider the possibilities.

Resilient individuals know there’s always more than one possibility. More than one possible solution to a problem. More than one possible reason for failure. And more than one possible approach to completing tasks. If staff question possible alternatives to your suggestions, see that as a good sign.

4.      Take the initiative.

Those with initiative have the ability to take charge of a situation. This includes taking control of their problems, allowing them to do whatever is necessary to get back on course. This is possibly one of the easiest traits to spot. But also one of the easiest to misinterpret as an attempt to undermine authority.

5.      Stay inspired and creative.

Resilient individuals look at a situation and creatively determine the best way out. Moreover, they don’t take anything at face value, because they know there is more value beneath the surface. This is important because it keeps them more engaged at work.

6.      Are mentally tough and more flexible.

Resilient employees keep their thoughts, emotions, and reactions in check when they’re under stress. This helps them to remain aware of counterproductive patterns that might destabilise their success. Moreover, resilient people are flexible in their attitude. This means they are easier to work with and will do what’s best for everyone, not just for themselves.

7.      Manage change and setback.

Resilient people are better able to anticipate and manage risk, deal with setbacks and stay engaged during times of challenge. They move through change with a sense of optimism and gusto. And they bounce back from adversity without much hand holding.


Leadership Directions’s mission is to help emerging and frontline managers achieve positive, long-term behavioural change for themselves and their teams. We achieve this through practical high-quality leadership programs, self-directed action planning and embedded learning support. Discover our Maintaining Wellbeing 1 Day Course aimed at individuals development and growth as a manager. Today’s workplace presents many challenges for leaders and managers, who are required to navigate their teams through ongoing change and ever-increasing workloads. Constant demands from both internal and external clients can take their toll on mental health, and it’s important to have programs set in place so every workplace can thrive without detriment to its employee


Looking for alternative courses?

Our sister company Odyssey Training offers professional development courses to help individuals upskill and expand their know in their current working role. Discover the Resilience and Stress Management 1 Day Course available in both face to face in-house training aswell as live interactive online training. Learn practical tools and techniques to help you identify your stressors and build your resilience.