Leadership Directions is following the Covid-19 situation very closely and are taking immediate action to manage potential health and business risks within our operations.
As the situation unfolds, our management and internal protocols are also being adjusted as required. Our actions and management protocols will continue to develop in line with the progression of COVID-19 and based on WHO (World Health Organization), Federal, State and Local Government guidance.
Our Commitment to our People and our Customers
To ensure our customers’ wellbeing and to play our part in flattening the curve we are proactively monitoring all developments and adapting our resources accordingly to mitigate impact to our service delivery and maintain our usual high standards of customer service.
Our training facility on Clarence Street has been temporarily closed (effective 24 March 2020). Public courses for the next two weeks have been cancelled and all impacted students (or bookers) have been contacted directly in regards to reschedule arrangements.
Our training facility on Queen Street will be temporarily closed effective 26 March 2020. Public courses for the next two weeks have been cancelled and all impacted students (or bookers) have been contacted directly in regards to reschedule arrangements.
Our training facility on Edward Street will be temporarily closed effective 30 March 2020. Public courses for the next two weeks have been cancelled and all impacted students (or bookers) have been contacted directly in regards to reschedule arrangements.
We ask that you contact your dedicated Learning Solutions Manager for specific advice around your course.
We have implemented and will continue to implement additional controls, hygiene and prevention measures. At present, our controls are as follows:
- Health declaration forms for all students, contractors and visitors attending the facilities on arrival.
- Hand sanitiser available on arrival and in classrooms.
- Deep cleaning of the facility at an increased frequency.
- Social distancing in place in the classroom.
Continuing your Training Journey with our sister company, Odyssey Training
We recognise that the COVID-19 pandemic is an unprecedented situation for individuals and organisations alike. Our first preference is to always offer face-to-face training as we believe this is the most effective learning modality. However, to remain a viable and valuable part of each student’s professional development journey, we are pleased to be rolling out from our sister company Odyssey Training online options for our customers. Odyssey has launched their first four ‘Micro Learning Courses’ this week and we are actively working to bring more courses online.
Thank you to all our Customers
This is a dynamic and rapidly changing situation and we know firsthand how complex and challenging it is to respond to it. At this time, please accept our heartfelt thanks for the kind words, patience and empathy that our customer base has extended to us as we navigate and respond to this crisis. Leadership Directions are very aware of the privilege it is to support others on their learning journey and no matter how long it takes, we look forward to being there (in new ways!) to support each of you as best we can. Together we will get through this and we look forward to meeting with you all face-to-face on the other side.