How will the workforce look in 2020?
As the rate of change speeds up, if you take a “wait and see” approach, you’ll find yourself left out in the cold. The intersection of instability, advances in technology and the global village means there are threats and opportunities everywhere. How well you prepare for them will determine your path to success as a leader in 2020.
Remote workspaces will become more commonplace.
What constitutes a ‘workplace’ will continue to evolve. Remote work will no longer be a perk, but a necessity for employee retention. Leaders will need to reassess how they lead, depending on if their team is in front of them or working remotely. They will also need to ensure remote employees feel they are an integral part of the team and company. This means more focus on training and redefining expectations.
Data and Artificial intelligence will personalise leadership
While each employee is critical to an organisation, it can be difficult for leaders to identify broader trends when focused on individuals. Therefore, data and artificial intelligence will be relied on more to better understand employees in 2020. Leaders will use this data analysis to determine key data points to personalise their leadership. This will include top talent at risk of leaving, best-fit job applicants, and when to invest in employee career paths.
Inclusion and diversity will become more integral to organisational culture
Leaders have known for some time now how important inclusion and diversity is in organisational culture. However, these factors will become more integral to organisational culture than ever before in 2020. While efforts to diversify will remain a priority, this alone will no longer be enough. Inclusion will now be recognised as a separate initiative from diversity.
Learning will take a blended approach
Blends of live and electronic learning will typify delivery mechanisms in 2020. Blended learning is a learning model that combines both classroom and technology based methods. It integrates online with in person teaching to boost learning and deliver business results. The merger of multimedia and traditional instruction makes the perfect recipe for a rich learning experience.
Leaders will be content providers
As teams disperse and the nature and needs of learning and team culture change, the leader must change their approach too. The way they will do this in 2020 is by providing a valuable service to their team and organisation as a content-provider. This could be an internal blog or inspirational video message. Platforms and delivery methods will vary. But leaders who share what they know and what is important to them and their team will win on results and retention.
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