All Courses

Overcome resistance and successfully manage change by defining and instilling new values, attitudes, norms and behaviours.

Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.

We use the DISC® Profile to provide training on applying feedback, listening, questioning and non-verbal communication techniques. It’s an incredibly successful tool for gaining an overall better understanding on your team as a whole, and its individual members.

One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.

Today’s workplace presents many challenges for leaders and managers, who are required to navigate their teams through ongoing change and ever-increasing workloads.

Critical thinking involves looking at situations, events and circumstances in a deliberate and reflective way. It involves evaluating a range of perspectives free from bias.

As a manager, it inevitable that you will need to have conversations you would rather not. More often than not it is the tough conversations around poor performance or inappropriate behaviours we find the toughest.

This course will help you take back control of your time and lead your team by example, by identifying what is stealing your time and how to focus on your priorities and on what really matters.

Having the ability to coach others effectively is an essential skill of any supervisor or manager. A great coaching session is an open form of communication that requires equal responsibility from both parties.

This course will help you learn how to apply the six different leadership styles depending on the situation, and how to successfully navigate your team through the different stages of team formation.

Delegation is one of the most important management competencies, and therefore a skill set worth improving. But why do we have trouble letting go?

80% of a manager's time is dedicated to improving the performance of a poor performer, with them only accounting for 20% of their team.

Perfecting the art of engaging, motivating and inspiring staff is what separates general management from leadership.

Leaders with advanced emotional intelligence have a head start in their lives and careers. They inspire passion and enthusiasm, take action to solve problems, and cope better with change and stress.

Fine tune your executive leadership qualities, and uncover your true potential as an emerging leader. Learn more about yourself as a person and a leader will allow you to improve your leadership approach and achieve positive results both personally and for your entire team.

As a supervisor or manager, it can be difficult to perfect the art of achieving outcomes through other people, in a way that engages and motivates as well

Australia's best team building program with DISC. A team’s unity stems from the common goals its members accept, but its potential to achieve those goals depends on their ability to work together and understand each other.

Improve your team with our team building program in Brisbane, Sydney and Melbourne. In this workshop, an experienced facilitator will guide your team through activities to highlight how the elements of emotional intelligence cultivate cooperation and trust, allowing people to work together in a cohesive and structured manner.