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COURSES Our training and support model is designed to help you embed the skills, knowledge and behaviours you learn back into your real, everyday work life.

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  • Anyone can make a change, but how do you get people to make a transition? Overcome resistance and successfully manage change by defining and instilling new values, attitudes, norms and behaviours.
  • Effective communication is what sets great leaders apart. As a manager, you need to adapt your style to get the most out of different people while assertively providing direction through effective feedback.
  • Leaders with advanced emotional intelligence have a head start in their lives and careers. They inspire passion and enthusiasm, take action to solve problems, and cope better with change and stress.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.
  • Today's workplace presents many challenges for leaders and managers, who are required to navigate their teams through ongoing change and ever-increasing workloads and demands from both internal and external clients.
  • In many ways leading virtual and remote teams is similar to traditional teams, however as relationships don't form as naturally leaders must build in activities and practices to facilitate communication and team bonding.
  • Strategic thinking involves looking at situations, events and circumstances in a deliberate and reflective way. It involves evaluating a range of perspectives free from bias.
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  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.