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Critical Thinking and Decision Making

1 Day Course


Quote Training At My Workplace

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Course Details

SKU: 2879S Category: Tag:
  • This course is suitable for new and emerging leaders as well as existing and senior managers who want to improve their strategic thinking and decision making skills.
  • Lunch and refreshments
  • Hard copy workbook
  • Capped class sizes
  • eCertificate

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Critical thinking involves looking at situations, events and circumstances in a deliberate and reflective way. It involves evaluating a range of perspectives free from bias.
This course will provide you with the processes to enable you to identify and evaluate specific situations quickly and to make more impactful decisions.


  • Identify the steps in the critical thinking process.
  • Apply a range of decision making strategies.
  • Explain the concept of cognitive bias.
  • Develop strategies to avoid the top four cognitive biases.
  • Practice focusing on one task at a time.
  • Improve your current strategic thinking skills.
  • Use strategic thinking to improve the decision-making process and make faster decisions.

Topics Covered

Thinking as a physical act
Identify the cognitive price of thinking and the myth of multi-tasking.

Four ways to improve your strategic thinking skills
Know: Seek and observe global/political trends.
Think: Ask the tough questions.
Speak: Structure your verbal and written communication to help your audience focus on the core message.
Act: Allow time for thinking and embrace healthy conflict.

How to act quickly without sacrificing critical thinking
Avoid the urgency trap that limits your critical thinking time. Shine your focus on the right priorities and avoid extreme tilts through controlled flexibility.

Cognitive and critical thinkers
Increase your understanding of critical thinking and how it supports problem solving and decision making.

The fast/slow error
How fast and slow thinking shapes perception and choice.

How mistakes happen
Everyone makes mistakes. What’s important is to identify how they occur so they’re not repeated.

The five whys
A technique to investigate the root causes of a problem and develop suitable solutions.

Bias and the decision making process
Avoid wilful blindness and the cognitive biases that limit your decision-making ability.

Creative brainstorming
Use the SCAMPER technique to generate new ideas or rethink existing ones.

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