- Explain the impact of successful performance management on you, your team and your organisation.
- Formulate appropriate objectives and KPIs for you and your team.
- Describe the purpose of formal and informal performance management.
- Develop effective performance management strategies for high performers.
- Determine the most appropriate performance management approach for individual situations.
- Control emotional responses to performance management discussions effectively.
80% of a manager’s time is dedicated to improving the performance of a poor performer, with them only accounting for 20% of their team.
This management course has been developed to provide supervisors, managers and team leaders with practical skills, tools and knowledge to assist in effectively managing each of your team members throughout the entirety of the year, and how to plan and facilitate the yearly performance conversation.
Who should attend:
Supervisors, managers and team leaders who require practical tools and techniques to gain the cooperation and support of their staff or teams.
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