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What if remote working is your new norm?

women at a desk working from home. video conference

Remote work has many positives but there are also some downsides and to maximise success when working from home, you need to bolster your ways of working to ensure you achieve results and balance your needs and the needs of your team.

 

 

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3 Tips to Deliver Great Customer Service During a Pandemic

Image of a woman talking on the phone

The Covid-19 pandemic has changed the way we live our lives and conduct our business. It has forced us to be creative with how we offer our services to customers so that we retain them and stay profitable.

 

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4 Ways to Avoid Lousy Conversations & Master Connective Communication

Image of a woman talking to her female colleagues

At a time when we have sophisticated communication tools curiously designed to bring us all closer together, why is it we seem to be moving further away from each other? Why don’t we communicate as well as we could?

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How To Improve Your Public Speaking

How to improve your public speaking

The ability to communicate a message well is a critical skill for anyone who wants to make an impact on others. Even in this technologically dominated age, public speaking is still the most effective way to move, persuade and inspire people.

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