Managing People Performance – Leadership Directions Management Training

12 tips to handle difficult conversations in the workplace

12 tips to handle difficult conversations in the workplace Related training: Difficult Conversations in the Workplace – 1 Day Course Managing People Performance – 1 Day Course Conflict is unavoidable in situations where individuals spend extended periods of time together. Consequently, difficult conversations often arise in the workplace. If you find yourself in this situation, here…

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  • Leading teams that work consistently together requires a specific set of leadership and managerial skills.
  • Actively engaged staff members have an emotional commitment to their work and take greater responsibility for it, which positively benefits their job satisfaction, co-workers, and employer.
  • One of the most desirable yet elusive aspirations in many organisations is to providing exceptional customer service, and leading a team to achieve this requires a specific set of skills.